969 Keystone Way, Suite 100 Carmel, IN 46032

Meet the Team


Stephanie Shank

Stephanie Shank

Founder & CEO

Master's Degree in Counseling from IU. Background of serving individuals with special needs since 1989 in various settings.

Kathy Ackerson

Kathy Ackerson

Director of Operations

Master's Degree in Applied Behavior Analysis from Ball State. Background of working with children and adults with disabilities since 2000.

Jenna Austill

HR & Administrative Support

BA in Psychology, minors in Sociology & Human Development & Family Studies from IU. Worked with kids & in various admin roles since 2007.

Karen Gale

Billing & Payroll Administrator

Handles all Medicaid Waiver billing, Private Pay invoicing, Counseling billing & invoicing, & Payroll processing for Positive Pathways.

Laura Stapleton

Laura Smyth

Regional Behavior Consultant

Master's in Applied Behavior Analysis w/ Emphasis in Autism. Knowledge in ASL. Worked with individuals with disabilities since 2003.

Lee Ann Mast

Administrative Support

Worked in the medical field with a variety of positions as well as in the school system as an Instructional Assistant at Kindergarten level.

Dr Sally Walter

Dr. Sally Fleming

Licensed Psychologist (HSPP)

Provides supervision to our BCs. Background in schools with assessment of various disabilities, in-patient hospitals, and private practice.


Looking for a Behavior Consultant? We are hiring new Behavior Consultants regularly! Please contact us at referrals.positivepathways@gmail.com for more information on availability and areas that we are currently serving! Or feel free to head over to positivepathways.net/refer-for-services, fill out the form, and we will touch base with you soon! We look forward to serving you and your family!


Charles Spray

Experience treating adults & children with a variety of issues including: mood/depression, anxiety, trauma and PTSD, anger problems, ADHD, behavioral difficulties, academic-related difficulties, adjustment issues, impulse control disorders, substance abuse, and developmental disabilities, including Autism.

MS in Counseling from Indiana University and a Licensed Mental Health Counselor (LMHC). 30+ years experience counseling all ages.


Crystal Black

Crystal Black

Serving Marion County

Bachelor's of Music Education & Master's of Music in Voice Performance. Background working with those with disabilities & dementia

Diane Parker

Diane Parker

Serving Hamilton, Marion, Tipton, Delaware, and Howard Counties

Bachelor's Degree in Music Education (BSU) & Music Therapy (IPFW), Master's Degree in Rehabilitation Counseling (BSU). 19+ years experience.

Rachel Williams

Rachel Williams

Serving Hancock and Shelby Counties

Bachelor's of Music from ISU & Music Therapy Equivalency from IUPUI. Music Therapist-Board Certified & Neurologic Music Therapist.


Brooke Newport

Experience with, but not limited to, addiction, financial crisis, divorce and relationship trauma, grief, family issues, and more. Been a business owner and hairstylist (life coach) for over 20 years.

Obtained training with Universal Coach Institute and successfully completed Solution-Focused Coach Training.


Andrea Lewis-Brooks

Serving Marion (West Side only) & Hendricks (Avon, Plainfield only) counties

Master’s in Recreational Therapy. Certified Therapeutic Recreation Specialist. Background in disabilities, behavioral health, & addiction.

Alexandria Cummings

Serving Marion county

Bachelor’s in Rehabilitation & Recreational Therapy. CTRS & Certified Dementia Practitioner. Background working w/ disabilities & dementia.

Kavyn Watts

Serving Marion & Boone Counties

Bachelor's in Recreational Therapy, CTRS. Background working w/ children & adults w/ disabilities; enjoys working outdoors with clients.

Team Member Satisfaction Survey 2023